At Pod Museum and Art Services Pty Ltd, we’re dedicated to delivering top-notch services to you. This policy is a promise of our continuous commitment to respect and protect your data.
We embrace the Australian Privacy Principles (APPs) found in the Privacy Act 1988 (Cth), guiding us in the responsible handling of your personal information, including its collection, usage, protection and disposal.
You can review the Australian Privacy Principles on the Office of the Australian Information Commissioner’s website at www.oaic.gov.au.
Personal information refers to data that can identify you as an individual. We might collect your name and contact details (like addresses, emails and phone numbers), among other specifics.
We gather this information through various means—be it direct conversations, emails, our website at www.podservices.com.au, your digital footprints, public domains and even through third parties. While we aim to ensure the integrity of external links and third-party policies, it’s not something we can guarantee.
The main reason we collect your data is to tailor our services to you, keep our clients informed and, occasionally, for marketing purposes. We might also use your data for related secondary purposes, but only when it aligns with your reasonable expectations. Should you wish to opt out of our marketing lists, reach out to us in writing.
Whenever we request your personal information, we strive to be transparent about its use and the reasons behind the collection.
The Privacy Act recognises certain data as “sensitive information,” which includes your racial or ethnic origins, political stances, religious beliefs and more. We handle such information with extra care, using it strictly for its intended purposes, with your consent or as the law requires.
Whenever feasible, we aim to collect personal information directly from you. However, there might be instances where this data is provided to us by third parties. In such cases, we ensure to make you aware of this information as per our guidelines.
We might disclose your personal information under these circumstances:
We safeguard your personal data against misuse, loss, unauthorised access, alteration or disclosure. We commit to destroying or de-identifying your personal information once it’s no longer needed for its collected purpose, adhering to a minimum retention period of 7 years for client files.
You have the right to access and rectify the personal information we hold. Should you need to access or amend your information, please get in touch with us in writing. While accessing your personal data is free, a minimal administrative fee might be applied for the provision of copies of your personal information. To protect your data, we may ask for proof of identity before fulfilling your request.
Keeping your personal information accurate, complete and up-to-date is crucial to us. We encourage you to notify us immediately if there are any changes or errors in your data, ensuring we can continue to offer you the best service.
We may update this policy occasionally. The latest version will always be accessible on our website.
